Website Disclaimer
The information provided on this website by Imperial Detailing Services is for general informational and promotional purposes only. While we make every effort to ensure the information on this website is accurate and up to date, we make no guarantees or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of any information, pricing, services, results, or products displayed on this website.
Service Results
Vehicle detailing results may vary depending on the condition, age, paint quality, previous repairs, environmental exposure, and maintenance history of the vehicle. Services such as paint correction, polishing, stain removal, odour removal, scratch reduction, ceramic coatings, and interior restoration cannot guarantee perfect or permanent results.
Imperial Detailing Services does not guarantee the complete removal of all scratches, swirl marks, stains, contaminants, odours, pet hair, mould, oxidation, water spotting, or other defects in all situations.
Paint Correction
Paint correction is performed only where it is considered safe to do so. The level of correction achievable will vary depending on the condition and thickness of the paint, previous repairs, existing damage, and the integrity of the clear coat.
Where paint is excessively thin, damaged, repainted, or otherwise compromised, Imperial Detailing Services may limit or decline paint correction in order to avoid unnecessary risk of damage.
Ceramic Coatings & Paint Protection
Any longevity estimates or performance expectations relating to ceramic coatings, paint protection products, sealants, waxes, or other treatments are approximate only and may vary depending on vehicle usage, storage conditions, weather exposure, washing methods, maintenance, and environmental factors.
Failure to properly maintain coated surfaces may reduce the effectiveness and lifespan of the product.
Any durability periods quoted are based on manufacturer estimates and recommended maintenance procedures and should not be interpreted as a guarantee.
Before & After Images
Before and after photos displayed on this website, social media pages, advertisements, or promotional material are provided for illustrative purposes only. Individual results will vary depending on each vehicle's condition and the services performed.
Quotes & Pricing
All prices, quotes, packages, promotions, and service descriptions displayed on this website are subject to change without notice.
Final pricing may vary depending on the condition, size, cleanliness, contamination level, or specific requirements of the vehicle following inspection.
Additional charges may apply for excessive dirt, pet hair, stains, mould, biohazards, excessive sand, tree sap, overspray, paint contamination, or other abnormal conditions.
Customer Responsibility
Customers are responsible for removing all personal belongings, valuables, cash, electronic devices, and sensitive items from their vehicle before service.
Imperial Detailing Services is not responsible for the loss of or damage to items left inside the vehicle.
Customers should advise us before work commences of any known paint defects, resprayed panels, aftermarket modifications, loose trim, electrical faults, warning lights, previous accident repairs, or any other existing condition that may affect the detailing process.
Pre-existing Vehicle Condition
Vehicles may contain pre-existing defects including weakened or failing paint, deteriorated clear coat, stone chips, rust, fragile plastics, damaged trim, worn upholstery, loose components, or previous repair work that may not be immediately visible.
While reasonable care is taken during every service, Imperial Detailing Services is not responsible for damage resulting from pre-existing defects or deterioration that existed before work commenced.
Biohazards & Unsafe Vehicles
Imperial Detailing Services reserves the right to refuse or discontinue work on any vehicle that presents excessive mould, biological contamination, hazardous substances, pest infestations, or conditions considered unsafe for staff or equipment.
Payment
Unless otherwise agreed in writing, payment is due upon completion of the service.
Booking deposits, where applicable, are subject to the booking and cancellation policy provided at the time of booking.
Limitation of Liability
To the maximum extent permitted by Australian law, Imperial Detailing Services shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of this website, reliance on website information, or the provision of detailing services.
While every reasonable care is taken during all services, Imperial Detailing Services accepts no responsibility for pre-existing damage, weakened paint, failing clear coat, worn trim, faded plastics, previous repairs, hidden defects, or deterioration that may become apparent during cleaning, polishing, or paint correction.
Australian Consumer Law
Nothing contained within this website disclaimer or these terms is intended to exclude, restrict, or modify any rights or remedies available under the Australian Consumer Law or any other legislation where those rights cannot legally be excluded.
External Links
This website may contain links to third-party websites or services. Imperial Detailing Services accepts no responsibility for the content, accuracy, availability, or privacy practices of external websites.
Website Information
All information published on this website is provided for general informational purposes only and should not be relied upon as professional legal, financial, or technical advice.
Privacy Policy
Effective Date: 29 May 2026
 
Imperial Detailing Services respects your privacy and is committed to protecting any personal information you provide when using this website or our services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book services, or otherwise interact with our business.
Information We Collect
We may collect personal information including:

Name

Phone number

Email address

Vehicle information

Booking details

Payment information where applicable

Messages and enquiries

Website usage information

How We Collect Information
Information may be collected when you:

Submit a contact form

Request a quotation

Make a booking

Contact us directly

Leave a review

Use our online booking system

Interact with our website or social media pages

Third-Party Services
Our website and business may utilise third-party services including Wix, Google Business Profile, Google Analytics, Google Ads, Picktime booking software, payment providers, and social media platforms.
These services may collect, process, or store information in accordance with their own privacy policies.
Cookies & Analytics
Our website may use cookies and analytics tools to help understand website performance, improve user experience, measure advertising effectiveness, and improve our services.
Information collected may include browser type, device information, pages visited, time spent on the website, approximate location, and website interactions.
Cookies can generally be disabled through your browser settings if preferred.
How We Use Your Information
Your information may be used to:

Respond to enquiries

Provide quotations

Manage bookings

Deliver detailing services

Improve customer service

Operate and improve our website

Conduct marketing where appropriate

Comply with legal obligations

Marketing Communications
We may contact you regarding bookings, appointment reminders, service updates, promotions, or other relevant information.
You may opt out of marketing communications at any time by contacting us directly.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no online system or method of electronic storage can be guaranteed to be completely secure.
Overseas Data Storage
Some information collected through our website or third-party service providers may be processed or stored on servers located outside Australia.
Where this occurs, we take reasonable steps to ensure that reputable service providers are used.
Sharing Information
We do not sell or rent your personal information.
Information may be shared only where reasonably necessary with trusted service providers involved in website hosting, online bookings, payment processing, analytics, marketing, or other business operations.
Access & Correction
You may request access to your personal information or request corrections if your information is inaccurate or incomplete.
Changes to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be published on this website.
 
Contact
Imperial Detailing Services
Phone: 0400 358 905
Email: info@imperialdetailingservices.com.au